Customer Care & Repair

Repairs

All repairs will be made at the customer’s expense unless the piece arrives damaged. Please contact us at EMAIL to make a repair request. We will then provide an estimate for the repair and further instructions. In your repair request email, please make sure to include your name, address, phone number, email address, a picture of the piece, and a detailed description of the requested repairs.

Custom Ring Sizes

We at Ritique would love to stock all ring sizes for quick delivery. However due to the unique designs and nature of the product, we cannot stock all sizes. To check availability please email us at ritika@ritique.com.

Care

Ritique jewelry has been designed and manufactured to the highest quality and craftmanship. Proper care and maintenance will preserve the beauty and shine of your piece. We recommend you periodically examine the clasps, chains and settings on your Ritique piece. To clean please wash your jewelry in warm water and mild soap to remove everyday buildup. Avoid exposing the jewelry to harsh chemicals, that can alter the color of gold. Please remove your jewelry before swimming in chlorinated water or the ocean. Avoid contact with perfumes, cosmetics or other household chemicals to preserve the shine of your piece. If you have any questions or concerns on how to clean your piece, please contact us ritika@ritique.com. We are always here to answer your questions.

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